iHerb is a US company serving customers worldwide since 1996 and ships to over 150 different countries! All iHerb orders are shipped directly from our warehouses in the US located in California, Kentucky, Illinois, Pennsylvania and one in South Korea. Please see below information about the country selected.
General Information
Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.
Customs Information
Import taxes will be imposed on customers when one or more orders enter Customs on the same day and the total value exceeds $3.00 USD.
Please check with your local customs office in Indonesia to see if you can import the items, and if any additional licenses or permits are needed. For information about customs, import duties, etc., visit: Indonesian Customs and Excises
Shipping
All iHerb orders are shipped out from our US warehouses to your country by Air Freight.
The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.
You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.
Restrictions
At iHerb, we respect the rules and regulations of Indonesia government and do our best to block Customs prohibited products from our site. Please note the following substances are not allowed to be imported into Indonesia: poppy seed, hemp, DHEA.
Contact Us
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